Question 1

How quickly can a pro arrive?

Accepted Answer

For emergency requests, we aim to dispatch a licensed pro within 2 hours. Standard requests are typically scheduled within 24 hours.

Question 2

Are all pros licensed and insured?

Accepted Answer

Yes. Every pro on NextTask is vetted, licensed, and carries liability insurance before they can accept jobs.

Question 3

How does pricing work?

Accepted Answer

You see an upfront estimate before paying. The final price is based on the pro's hourly rate plus a 15% platform fee. Emergency jobs include a 20% surcharge.

Question 4

What if I need to cancel?

Accepted Answer

You can cancel any order before a pro is dispatched at no charge. After dispatch, cancellation fees may apply.

Question 5

Do you serve my area?

Accepted Answer

We currently serve major metro areas across the US. Enter your zip code on the booking page to check availability.

Frequently asked questions